The Box Office
The box office manager plays a crucial role in the operation of Heritage Hall, a role that Alice Glenn has filled with great knowledge and skill. She designed the box office system which is the operational center of the hall. Assisted by Paula Grange and Carol Walker, Alice manages ticket sales, reservations, areas of publicity and the season pass holders. Wanda Payne, assisted by Alice Glenn, has efficiently and creatively chaired publicity for the greater part of Heritage Hall’s history.
For 2019, we have partnered with Tix.com to help manage our ticket sales and make online ticket sales available. As with any ticketing service, there are additional fees added. For credit card purchases at the box office and online, there is an additional $1 per ticket for tickets under $10, and $1.50 per ticket for tickets priced $10 or higher. This is the Tix.com ticketing fee. An additional 2.9% plus $0.30 for credit card processing will also be added.
Hours of Operation: Tuesday – Friday from 12:00 – 2:00 PM
The Box Office entrance is located to the right of the Senior Center on College Street — 126 College Street, Mountain City, TN
Day of Event Ticket Sales – Cash only tickets are sold at the main theater entrance at 211 N. Church St., Mountain City, at least 30 minutes before performances. A ticket counter is located inside the front door of the theater. For best seat selection, buy your tickets in advance. For most events, the cash only door tickets are $3 more than advance purchase tickets.
Heritage Hall Productions offer discounts for groups of 15 or more (when purchased in advance and as a block) and to youths (through High School). Please contact the ticket office for details.
Please note: Some tickets are sold only by the event sponsor. Ticket sales phone numbers are listed on each event on our Events Calendar.
For more information please refer to our Contact Page